Two simple questions for getting great feedback

No course starts out great.

(Most don’t even start out good.)

But what moves your course towards greatness is good feedback.

That’s why it’s a good idea to launch a “beta” version of your course to a small audience first.

That first batch of feedback helps you find and fix any major problems before you roll your course out to a wider audience.

When you launch any kind of “early access” version of your course you’re really saying:

“I know my course isn’t perfect yet. Please can you help me find the parts that aren’t working?”

In fact, that’s one of the secrets to getting good feedback — setting the right expectations up front.

Because if you just ask: “What do you think of my course?” most people will think it’s the same type of question as: “What do you think of my new haircut?” or “What do you think of my new website?”

In other words, they assume you just want reassurance that it’s good.

That’s why you need to give them permission to point out the negatives.

The other key to getting good feedback is asking the right questions about your course content.

There are lots of useful questions you can ask but I really like these two:

1. What did you like best about this (lesson/module/course)?
2. What one thing could I add, change or remove to make it even better?

(I like how essentially the same questions can get you good feedback at various levels of granularity.)

Here’s one more question you can use to squeeze out a few more drops of insight:

“Lastly, if you knew that you couldn’t hurt my feelings, and you believed that I genuinely welcomed any feedback that could help me make my course better, what would you say to me?”

(As might might have guessed, this one works best at the end of your feedback survey.)

Remember:

Beta course + feedback + revisions = awesome course!

See you soon,

Glen.